Cookie Policy

1. What is a Cookie?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

2. How We Use Cookies

We use cookies for the following purposes:

A. Strictly Necessary Cookies

These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Without these cookies, services like appointment booking forms or secure logins cannot be provided.

• Example: Ensuring the website loads quickly and securely.

B. Performance & Analytics Cookies

These cookies collect information about how you use our website—for instance, which pages you go to most often and if you get error messages from web pages. These cookies do not collect information that identifies you personally. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.

• Tool Used: We may use Google Analytics to understand website traffic and usage patterns.

C. Functionality Cookies

These cookies allow our website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. The information these cookies collect may be anonymized, and they cannot track your browsing activity on other websites.

D. Third-Party Cookies

We may use third-party services that set their own cookies. We do not control these cookies. You should check the relevant third-party website for more information about these. Common third-party services on our site may include:

• Google Maps: To display our clinic location.
• YouTube/Vimeo: To play educational or facility tour videos.
• Social Media: Buttons to share content on platforms like Facebook, WhatsApp, or LinkedIn.

3. Managing Your Cookie Preferences

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Browser Controls:

You can manage or disable cookies in your browser settings. Here are links to manage cookies in common browsers:

• Google Chrome
• Safari
• Firefox
• Microsoft Edge

4. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business operations. When we make changes, we will update the "Last Updated" date at the top of this policy.

5. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at:

• Email: [privacy@bharosa.com]
• Phone: [Insert Phone Number]
• Address: Bharosa De-addiction Centre, [Insert Full Address]